I can't begin to tell you how satisfied I was with the service coordination by John Zumbo of your company. With my warranty set to expire within days, John went ahead and came up with a creative way to have my car serviced while I was traveling. Picked it up and returned it to the airport with all issues resolved. A guy who surely goes beyond the call everyday. Could not have been happier with his efforts.
My car buying experience is extensive, and I have never had as good an experience as I have had with Red Noland, the people are very kind and friendly from the sales consultant all the way through to the final signatures. The staff is very knowledgeable and unlike most car dealers when they say we will take care of you that is exactly what they do, I was deployed to Iraq and my daughter had a driving course scheduled, my wife brought the car in and they gave it the once over and checked everything on the car to make sure it was ready for her to take the course. This is the most professional dealership I have ever had the pleasure to be a part of and will never buy a car from any one else as long as I live in Colorado.
Dear Mr. Buckley:
I am writing to express my gratitude to the Red Noland organization for the outstanding experience I had in purchasing a 2008 Infiniti M35 last month. I worked with Brian Folsom, who was a thorough professional in all aspects of my purchase. In addition to Brian, I ask that you recognize Robert Baker for his "goes the extra mile" approach to customer satisfaction. Brian and Robert are a credit to your organization in every way.
So far the M35x has been everything I hoped for and more. My experience with both the car and Red Noland has been first rate, and I would not hesitate to recommend your dealership to others in the future.
I just wanted to take the time to tell you about my incredible car buying experience at your Infiniti dealership. It all started online with Simone who set me up with an appointment for a test drive. I then worked with Brad and Brian who were extremely knowledgeable, friendly, and helpful. Amanda was great with our financing and then today, I had tires put on the vehicle and Chuck was amazing.
I have lived in Colorado Springs for 30+ years and have bought countless vehicles. I have never had such a satisfying experience!
A very satisfied customer,
Colorado Springs CO
To the Infiniti Family: Thank you soooo much for your generosity! My car is all NEW again!!! My special thanks to Angie, Brad & Mike for helping me out and being simply the Best!!
Thanks again, Carmen